by Jennifer Burton | Aug 17, 2021 | Jen, Kaitlyn, Podcasts
As you grow, you can either make things more complicated or utilize your team’s strengths to become more efficient. In this episode, the full operations team lifts the veil on how they’re working to improve. So grab your favorite drink and join us as we discuss:...
by Manish Khatta | Jul 2, 2021 | Dan, Kaitlyn, Manish, Podcasts
We’re back with Potomac Couch, and this time we’re led by President Manish Khatta, along with Director of Operations, Kaitlyn Humphries, and Portfolio Manager, Dan Russo! After nearly 100 episodes of the Conquer Risk podcast… what do you do with almost 200...
by Jennifer Burton | Jun 29, 2021 | Jen, Kaitlyn, Podcasts
Roughly a year ago, Potomac had two people in Operations. Today we have five. Adding staff to your Operations team is about more than just extra help, it’s about evolving how your team functions. In this inaugural episode we break down what we’ve done in the past...
by Christopher Norton | Jun 17, 2021 | Chase, Christopher, Jeff, Jen, Kaitlyn, Podcasts
Do you dream of infusing the creativity of a global innovation firm into your practice? Likely no, but that doesn’t mean it’s a bad idea. For this meeting of the Potomac Book Club, we read “Creative Confidence,” from the founders of IDEO. We share: What we like and...
by Jennifer Burton | Apr 23, 2021 | Christopher, Jeff, Jen, Kaitlyn, Manish, Podcasts
Ever wish you read more? We did, so we started a book club. Join us as members of the Potomac team sit down to share our takeaways from “Delivering Happiness,” the Zappos story, including: Making customer services the responsibility of the entire company The power of...
by Manish Khatta | Mar 5, 2021 | Christopher, Jeff, Jen, Kaitlyn, Podcasts
Ever wish you read more? We did, so we started a book club. This series from the Conquer Risk Podcast will feature the full Potomac team, as we explore stories (we hope) will make us better at what we do. In our inaugural episode, we share our takeaways from...
